1. We only accept cash or card payment (credit card only Visa and Mastercard)
2. If you do not keep your table reservation - without cancellation/no show, we will charge a cancellation fee equal to the booked menu price per person.
3. Our menu prices apply to the current daily menu including a choice of options with and without offal and for the vegetarian version. PLEASE NOTIFY ANY ALLERGIES! We can only take possible allergies into account after prior information! For other adjustments, changes and special requests (multiple allergies, etc.) we allow ourselves to charge an additional charge of at least € 15 to the regular menu price for the additional effort.
4. Restaurant for 20 people or more; 6 people wine shop - or a minimum consumption, you can reserve the restaurant exclusively.
Our cancellation conditions are as follows:
a. Individuals (and groups of up to 4 people) can cancel reservations at any time free of charge in writing or by telephone up to 24 hours before the reservation. If you do not show up (no-show without reservation cancellation), the booked menu price will be charged. Reservations will only be booked if you provide your name, address and telephone number or provide credit card details. Cancellation fee only applies if the seat cannot be reassigned.
b. For group bookings of 5 to 15 people: Free of charge up to 96 hours (Christmas 7 days) before the reservation. A single person from the group is free up to 24 hours before the reservation. If you do not show up (no-show without reservation cancellation), the booked menu price will also be charged. When booking, the booker's billing address must be disclosed - the reservation will only be booked if the name (company details), telephone number and contact address or credit card details are provided.
c. For group bookings of 16 people or more and local exclusive bookings: Free of charge up to 30 days (Christmas 60) before the reservation. 29th day to 15th day (Weinhachten 59th to 30th) before the agreed date 40% cancellation costs. 14th to 8th day (Christmas 29th to 15th) before the agreed date 60% cancellation costs. 7 days (14 Christmas) before the agreed date 100% cancellation costs. Otherwise, the proportionate costs of the resulting loss of earnings. (= Restaurant will try to re-allocate at short notice, newly booked tables will be offset against the max. costs incurred: € 2500 incl. VAT in case of no show = short-term cancellations of all or large parts of the group, as well as the entire restaurant) Individuals (max. 10%) from the group free of charge up to 24 hours before the reservation. If you do not show up (no-show without reservation cancellation), the booked menu price will be charged. When booking, the booker's billing address is disclosed - the reservation is only booked once the name (company details), telephone number and contact address are provided, or credit card details are provided.
Data processing: The reserving party agrees to the processing of his data for reservation purposes and for further contact for advertising purposes within the scope of products and services from VVCTe.U. Vino Vitis Consulting & Trading or Restaurant Kliemstein VinoVitis. Further INFO can also be found in the data protection declaration
https://www.kliemstein-linz.at/Impressum/Datenschutzerkaerung/
Email data in the newsletter distribution list will be deleted immediately after notification and upon request at office@vino-vitis.at.
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